About The Book

What is the one given in heath care today? The system — and everyone and everything in it — is being renegotiated.
This thoroughly revised and updated edition of Renegotiating Health Care offers a practical guide to leadership, negotiation, and conflict resolution in the face of the new treatments, technologies, business models, reimbursement methods, and regulations that are tangibly transforming the health care negotiation system. It explores why unresolved conflict can hamper any organization’s ability to make timely, cost-effective decisions and implement new strategies. The book focuses on the complex interactions between those that deliver, receive, administer, and oversee health care and outlines negotiation techniques and conflict resolution approaches that can improve efficiency, quality of care, and patient safety. Renegotiating Health Care outlines strategies and methods to resolve the myriad thorny issues encompassing the health care enterprise. It should be required reading for students and professionals in health services management,  clinicians, leaders, policy makers, and conflict resolution experts working in the health care field.

Download an Excerpt of the Second Edition of Renegotiating Health Care: RHC 2nd Ed Excerpt

Praise for the First Edition of Renegotiating Health Care:

“The health care sphere we inhabit would unquestionably be more satisfying if everyone adopted the cooperative techniques taught in this book.”
~ New England Journal of Medicine

“Renegotiating Health Care highlights key skills of public health practice. It is an excellent book for those who aspire to leadership.”
~ Deborah Prothrow-Stith, M.D., associate dean, Harvard School of Public Health

“I turn to Renegotiating Health Care as a regular reference and guide. The changes and challenges in health care today require a proficient understanding of the pragmatic and tactful methods taught in this book.”
~ Karen Shoos Lipton, J.D., chief executive officer, American Association of
Blood Banks

“This book is an outstanding source for understanding the forces acting on American health care, the conflicts they create, and the strategies for productively dealing with them.”
~ Edward A. Dauer, president, National Center for Preventive Law; dean emeritus, University of Denver College of Law

Winner of the 1995 CPR Institute for Dispute Resolution Book Prize Award for Excellence

Winner of the 1996 American Journal of Nursing 1996 Book of the Year Award